PRIVACY POLICY
Effective date: November 14, 2024
Oasis Mortgage powered by The Mortgage Firm ("us", "we", or "our") operates the https://www.oasismortgagellc.com website (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
DEFINITIONS
Service is the https://www.oasismmortgagellc.com website operated by Oasis Mortgage powered by The Mortgage Firm
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). We do not share consent or phone numbers for the purpose of SMS with third parties or affiliates. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity of our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
USE OF DATA
Oasis Mortgage powered by The Mortgage Firm uses the collected data for various purposes:
EMAIL COMMUNICATIONS
By voluntarily using and submitting forms on our website, you are agreeing to receive email messages from Oasis Mortgage powered by The Mortgage Firm during the processing and post the closing of your mortgage loan request. You may receive 5 or more emails per day. These emails are informational in nature regarding the mortgage industry including status updates on any loans you may have with us, information on the market, and marketing emails of potential opportunities for you. You can discontinue receipt of emails any time by unsubscribing or by contacting your loan originator.
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Oasis Mortgage powered by The Mortgage Firm will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
DISCLOSURE OF DATA
Disclosure for Law Enforcement
Under certain circumstances, Oasis Mortgage powered by The Mortgage Firm may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Oasis Mortgage powered by The Mortgage Firm may disclose your Personal Data in the good faith belief that such action is necessary to:
SECURITY OF DATA
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
SMS COMPLIANCE POLICY
1. Introduction
This policy outlines the standards and procedures for the use of SMS messaging by Oasis Mortgage powered by The Mortgage Firm to communicate with clients, customers, and other stakeholders. The goal is to ensure that our SMS practices comply with applicable laws and regulations, respect user privacy, and maintain the highest standards of professionalism and ethics.
2. Compliance with Laws and Regulations
Oasis Mortgage powered by The Mortgage Firm commits to comply with all applicable laws and regulations regarding SMS messaging, including but not limited to the Telephone Consumer Protection Act (TCPA) and data protection laws in operational jurisdictions.
3. User Consent
3.1 Prior Consent:
SMS messages will only be sent to users who have provided explicit, opt-in consent to receive such messages. Consent must be verifiable and recorded with the time and date when it was obtained.
3.2 Easy Opt-Out:
Every SMS message sent by Oasis Mortgage powered by The Mortgage Firm will include clear instructions on how users can opt-out of receiving future messages. Opt-out requests will be processed immediately.
4. Content of Messages
4.1 Clear Identification:
All SMS messages sent will clearly identify Oasis Mortgage powered by The Mortgage Firm as the sender.
4.2 Appropriate Content:
Messages will contain information relevant to the user's interaction with Oasis Mortgage powered by The Mortgage Firm and will not include prohibited content such as hate speech, explicit content, or fraudulent material.
4.3 Accuracy:
All content in SMS messages will be accurate and checked for correctness before distribution.
5. Data Privacy and Security
5.1 Data Handling:
All personal data collected for SMS messaging will be stored securely and will only be used for the purposes specified at the time of collection.
5.2 Privacy Policy:
Users will be provided with a link to Oasis Mortgage powered by The Mortgage Firm's Privacy Policy in the initial SMS message they receive, which outlines how their data is handled.
6. Frequency of Messages
The frequency of SMS messages will be kept to a minimum to avoid spamming users. Regular communications will not exceed [specify limit] messages per month unless critical updates are necessary.
7. Monitoring and Compliance
7.1 Regular Reviews:
Oasis Mortgage powered by The Mortgage Firm will regularly review SMS campaigns for compliance with this policy and applicable laws.
7.2 Complaints and Violations:
A process for handling complaints related to SMS messaging will be established. Violations of this policy will be dealt with promptly and may result in disciplinary action.
8. Amendments
This policy may be amended at any time. Amendments will be effective immediately upon posting the revised policy on our website.
9. Contact Information
For any questions or concerns regarding our SMS Compliance Policy, please contact doug@oasismortgage.com.